March 18, 2013
I’ll put it as simply as I can: There are an awful lot of unmotivated employees out there. With a recent national study showing that less than 1 in 4 non-management employees is fully engaged (aka, fully motivated and productive), there is, shall we say, ample room fo...
February 15, 2013
Were I still in management and told that less than one-quarter of my non-management employees were “engaged” and working fully productively, I would be, shall we say… concerned. That finding is a key piece of new data from an employee engagement study by Dale Carnegie...
February 13, 2013
Full disclosure: There’s no surefire model to predict managerial success. That having been said, there are essential qualities successful managers can’t do without – and substantive deficiencies in them should be a red flag to any executive, hiring manager or HR speci...
January 18, 2013
The answer most often lies in managerial relationships. A recent national study by Dale Carnegie Training placed the number of “fully engaged” employees at 29%, and “disengaged” employees at 26% – meaning nearly three-quarters of employees are not fully engaged (aka pr...
January 4, 2013
What’s the best thing a manager can do to start the new year in a constructive and productive way? It’s nothing fancy, but it’s fundamental and foundational: Set clear and meaningful objectives for all of your direct reports.
Establishing thoughtful, carefully conceiv...
December 28, 2012
Notice I included “talented” in the title, since an employee who’s just plain difficult without being talented should probably be managed out of an organization. Many employees who are very difficult, however, can also be exceptional contributors. Sometimes the same...
December 10, 2012
It’s that time of year again. The time in the business world where managers and employees face, often with anxiety, year-end performance appraisals. The managerial challenge? How to make these evaluations a candid and constructive but not demotivating event....
May 18, 2012
While there’s a natural tendency to want to “think big” in business, much effective management is actually the result of thinking small.
With complete respect for arguably the greatest advertising campaign ever (Doyle Dane Bernbach’s “Think Small” campaign for Volkswag...